Text alerts about current delivery status
Improve your customer service and make your delivery process
more efficient by sending text messages
The advantages of text message alerts for delivery status and collection notifications
Text message alerts about delivery status and collection notifications enhance customer loyalty in a sustainable way. Quick. Easy. Reliable.
Make life easier for your customers with text message alerts about delivery status and collection notifications. Complete your ordering process with communication by text message and optimise your customers’ experience.
Here’s how easy it is to send your customers alerts about delivery status and collection notifications by text, with eCall.
You can send alerts and collection notifications easily from your applications via the eCall text message gateway. The following interfaces are available: Email, SMPP, TCP/IP, HTTP/HTTPS, WebService or UCP. Make life easier for your customers by keeping them up to date about the status of their delivery. With communication by text message, you can also take advantage of the increased level of attention compared to email information. Your customers will thank you for it.
Your customers value collection notifications as the person making the collection does not have to inquire about the exact time and location of the collection. On top of that, the mobile phone is a constant companion nowadays, which makes it even more likely that the collection notification will be read and understood in good time. It’s an absolute win-win situation for the customer and the seller.
“When we book goods in, the system automatically forwards the relevant data for the collection to eCall. A message is then sent to the customer via text, to say that the product is ready for collection. This process is fully automatic, and customers really value it”.
Examples of applications for delivery status alerts & collection notifications
Sectors already using this solution
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