Text message surveys
Response rate of over 50%, opening rate of practically 100%
Find out what your target group is thinking quickly and directly - without an expensive app
The benefits of a survey by text message
Ask your customers, patients, employees etc about the quality of your services and products directly after interaction by text message. Or use a text message as a surprising medium in mobile market research.
There are two basic options for collecting customer feedback using text message surveys. A) You ask questions in the message itself or B) You send a quick link to the survey (e.g. SurveyMonkey) in your message.
Find out more about the two options here
Follow these five basic rules for carrying out a text message survey.
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Text message surveys using eCall support your market and opinion research
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To the developer area
“A major advantage of eCall is the fast, efficient distribution of information to partners and also internal areas on mobile devices.”
Some of our satisfied customers
eCall is used in every sector. The following customers are already using our system successfully:
Examples of applications for text message surveys
Sectors already using this solution