Customer information by text
Approach your customers with targeted text messages.
Quick. Easy. Straightforward.
The benefits of eCall
Whether you’re a bank, a medical practice or a sole trader: Our text service is used in many sectors. eCall offers a simple, flexible solution for a variety of requirements.
Discover the many benefits of eCall for yourself:
|Swiss quality since 1992 |
As an innovative traditional, company, we let our experience and satisfied customers do the talking for us.
|Quick and reliable |
We despatch using high-quality routes, so your texts arrive quickly and reliably.
|Simple integration |
Either via our easy to use web page, or high-performance interfaces.
|Excellent customer support |
Just like our product solutions, our personal customer support is aligned precisely with your needs.
A single source: Appointment reminders via text, collection notifications, reservation confirmations
eCall gives you a direct line to your customers. Do you have any special requests? > Please get in touch
|Appointment reminders by text |
Reduce failed appointments by 30 to 50% by sending your patients or customers automatic appointment reminders by text. This leads to less unwanted idle time and lost turnover for you. We link your software directly to our text gateway using appropriate text interfaces. Alternatively, you can also send and manage reminders via our web portal. eCall can also read out a spoken message to people with impaired vision as a phone call.
|Text message alerts about delivery status & collection notifications |
Send alerts about delivery status by text and also collection notifications. Enhance your customer loyalty. In addition, you can optimise your sales processes and warehouse management processes.
|Text message marketing |
eCall offers a wide variety of messaging possibilities. Attract even more attention with text message campaigns, competitions or even text message info services. eCall can also be used for high-volume communication in the “Mobile Marketing” area.
|Reservation confirmations and booking confirmations by text message |
Send a message with a reservation confirmation to your guests’ mobile phone via the eCall portal. Set up personalised templates and save your customers’ details as a contact.
|Search subscriptions by text message |
Using a text message search subscription, you can give your customers and visitors information about your latest offers at lightning speed, regarding property, cars and other vehicles, auctions, job adverts, or also about the availability of products and online platforms and shops. You can send texts with up to 1,500 characters via our interfaces.
|Text message surveys |
Send a text message as well as an email to your customers using eCall. This will increase your awareness levels. Add a quick link to the page with your customer survey to increase the survey participation level. Quick links can be set up free, for example on Google.
Using our flexible, powerful interfaces, you can easily connect your services, websites or apps to eCall. Whether you’re using email interfaces, SMPP, TCP/P HTTP/HTTPS WebService or UCP.
Text messages.The most popular, most widely-used means of communication in the world
of text messages are opened and read
Length of time before a text message is read
Interaction rate with text messages