Employee Information via SMS and Fax

Customer requirements
Solution

Operations planning
“Operations planning is the cornerstone of my restaurant business.  I’d like to be able to coordinate my staff centrally from a single point, so that if there’s a sudden no-show in my staff roster, I can get in touch with a specific list of contacts.  I have to be able to reach my standby staff as fast as possible to get a replacement.”  - Martin Koch, restaurant owner

Das Symbol zeigt eine Person, die mit weiteren Personen in Verbindung steht. Dazu ist ein Smartphone abgebildet mit einem Email-Zeichen auf dem Bildschirm.

With eCall SMS Service, you can use your computer to write text messages and create templates. You can send messages to individuals or groups of employees, allowing you to contact them virtually instantly at the press of a button.

Information
“Faxes come in and go out here every day. Although faxing may seem outdated, we need it for receiving orders from customers and forwarding orders in-house. Sooner or later the analog network will be shut down, and we’ll urgently need a replacement.” - Klaus Kaufmann, pharmacist

Das Symbol zeigt ein links oben ein Faxgerät und rechts unten einen aufgeklappten Laptop, während ein Pfeil vom Faxgerät zum Laptop zeigt.

eCall allows you to receive, send and forward faxes as emails. Our cloud-based service operates worldwide via the Internet, and works with all email programs. Our Fax-Gateway connects the service to your software and business systems.

Notifications
“My staff spend the whole day visiting various customers. To send new orders to them directly and plan operations efficiently, I have to be able to reach them on a mobile device, but I don’t want to interrupt them by calling.” - Rolf Marty, logistics specialist

Das Symbol zeigt einen aufgeklappten Laptop und mehrere Email Symbole rund um den Laptop.

By using our online portal, you can send text messages from your computer by Internet. You can contact employees any time, even when they are on the move instead of at a desk.  The SMS Gateway is connected to your operations planning software via an interface.

Invitations
“These days, it’s more and more difficult to organize meetings with busy company members. I’d like to send out meeting invitations directly from my Outlook calendar, regardless of which calendar my colleagues use.” - Monika Fischer, secretary

Das Symbol zeigt ein Kalenderblatt und ein Email-Symbol in der rechten oberen Ecke des Kalenders.

Use an ‘email text message’ to send appointment inquiries or tasks from your Outlook calendar in text message form––regardless of which calendar your colleagues or employees use. 

Do you have any questions? We are here for you.

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DOLPHIN Systems AG
Samstagernstrasse 45
8832 Wollerau
Switzerland

T +41 44 787 30 70
F +41 44 787 30 71
info@dolphin.ch